1. Important notice
This is the Privacy Policy for https://www. topcitybusiness.com. It describes who we are, how we obtain and use your personal data, who has access to your personal data and what your rights are. Please review it carefully. This website is not intended for children and we do not knowingly collect data relating to children.
2. What personal data we collect and why
Personal data is any information which identifies you personally whether directly (for example, your name) or indirectly (for example, information about your use of our products and services).
2.1 Identity and Contact Data: includes business name, email address, username or similar identifier we collect when you create an account with us, given us feedback or where you enter a prize draw, competition, promotion or survey with us.
2.2 Marketing and Communications Data: includes your preferences in receiving marketing from us and any third parties and your communication preferences. Where you have consented, we use your personal data to contact you about how we can help you find products and services.
2.3 Technical Data: includes internet protocol (IP) address, your login data and any technology on the devices you use to access the website.
2.4 Usage Data: includes information about how you use our website, products and services.
2.5 Correspondence: We collect any additional personal data that you may provide to us from time to time if you contact us by email, through our website, including where you use the integrated messaging functionality, or by any other means. If you use our email, we will store the messages in line with our retention policy.
3. We also obtain information about you from other sources:
3.1 Cookies and similar technologies: We track your use of our website through cookies and other similar technologies so that we can provide important features and functionality on our website, monitor its usage, and provide you with a more personalised experience. Please see our Cookie Policy to find out more.
3.2 Third parties: We obtain personal data about you from third parties where you have given that third party consent to share such information with us.
4. How we use your personal data
4.1 We use your personal data for the following purposes:
- Where applicable, to contact you in relation to a prize draw or competition you have entered.
- We use your personal data to process your entry to a prize draw, competition or relevant promotion.
5. Direct marketing (including by third parties)
5. 1 If you have provided your consent or we otherwise have the right to do so, we may use your contact details to send you direct marketing and keep you informed of promotional offers by email, SMS, post or telephone relating to our products and services.
5.2 You can unsubscribe from our direct marketing at any time by contacting us.
6. To track your usage of our website, communications, products and services.
6.1 We use cookies and similar technologies to track your activity on our website so that we can provide important features and functionality on our website, monitor its usage, and provide you with a more personalised experienced.
6.2 Please see our Cookie Policy to find out more.
7. To respond to enquiries, complaints and disputes
7.1 We use the personal data we hold about you to help us respond to any enquiries or complaints you have made, or deal with any dispute which may arise in the course of us providing our products and services to you, in the most effective manner.
7.2 To investigate, detect and prevent fraud and comply with our legal obligations
7.3 In certain circumstances, we use your personal data only to the extent required in order to enable us to comply with our legal obligations, including for fraud detection, investigation and prevention purposes. This may require us to provide your personal data to law enforcement agencies, including Trading Standards, if they request it.
8. Legal grounds for processing
8.1 Data protection law requires us to only process your personal data if we satisfy one or more legal grounds. These are set out in data protection law and we rely on a number of different grounds for the processing we carry out. These are as follows:
8.2 Consent
In certain circumstances, we process your personal data after obtaining your consent to do so for the purposes of:
- sending you marketing communications about our products and services;
- sharing your name, email address, postal address and telephone number with our trusted business partners so that they may market to you about their own similar products and services;
conducting marketing research;
- using your location to deliver specific messaging and to you and to facilitate the messaging functionality on our app and websites (as applicable);
d. In certain circumstances, we also use your personal data only to the extent required in order to enable us to comply with our legal obligations, including to detect, investigate and prevent fraud;
8.3 Where we think there is a risk that one of your interests or fundamental rights and freedoms may be affected we will not process your personal data unless there is another legal ground for us to do so (either that we have obtained your consent to the processing or it is necessary for us to perform our contract with you or to comply with our legal obligations).
9. How you can contact us
If you would like to exercise your data protection rights or if you are unhappy with how we have handled your personal data, you may contact us by emailing at [email protected]
10. Links to other websites
Our website contains hyperlinks to websites owned and operated by third parties. This Privacy Policy does not apply to those other websites. We encourage you to read the privacy statements on the other websites you visit, as they will govern the use of any personal data you provide when visiting those websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.
11. Forced Cases
We cannot be held responsible for failures or delays in performing the services we provide in cases of force majeure, or fortuitous. Force majeure includes, but is not limited to: legislative changes, war, embargo, terrorist act, riot, fire, earthquake, pandemic, strike, nuclear accident, weather conditions, hacking acts, damage to internet providers.
12. Rules for using the site
12.1 By accessing, visiting or conducting any other activity on our site, you agree to abide by the following rules: You may use this site only for information, legitimate use or for the marketing of a business. You are not allowed to add records that do not comply with the Registration Regulations.
12.2 The owner of a business can create an account and use it exclusively for publishing a business. We can accept the addition of up to 20 branches of the main business, if they are at different addresses.
12.3 The information you provide must be accurate, complete and up to date. You agree to respect the intellectual property rights in any article on the Site. Any content uploaded to the site (information, imagining videos, etc.) must belong to you and must not infringe copyright or any other prior contracts or agreements.
12.4 You may not harm our site by any means. Violation of the above regulations may lead to the blocking of access, the cancellation of the order, the referral to the competent authorities, as well as the litigation before the court for full recovery of damages, present or future, including unrealized benefits, lawyers. 'fees and expenses.
13. Business Registration
13.1 For the registration of a business on our platform, it is mandatory to use the official email address of the company. The email address must be the one listed on the official website of the company or on its official social media account.
13.2 If the email address used for registration is not found on the company's official website or its social media accounts, the registration request will not be accepted. This step is vital for verifying the authenticity and legality of the registered business.
13.3 All information provided during registration is subject to a rigorous verification process. This process includes validating the email address and confirming the official online presence of the business. Our team checks the conformity of the data with those published on the official communication channels of the business.
